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Warranty Setup

Before the warranty functionality can be used, you need to carry out the basic setup. To do so, proceed as follows:

  • Use the quick search (ALT+Q) to find the Warranty Setup page.
  • In the General FastTab, carry out the setup according to the following table.
    • Optional Click New in the dropdown list to create a new number series.
Option Description
Warranty Claim Nos. Select the number series to be applied to new warranty claims from the dropdown list.
Deductible Order Type Select the order type to be automatically applied to deductible warranty claims from the dropdown list.
Deductible Amount Resource No. Select the number of the resource to be automatically applied for deductible warranty claim lines from the dropdown list.
Resource for Parts Select the number of the resource to be automatically applied for parts warranty claim lines from the dropdown list.
Resource for Labor Select the number of the resource to be automatically applied for labor warranty claim lines from the dropdown list.
Resource for Misc. Select the number of the resource to be automatically applied for miscellaneous costs warranty claim lines from the dropdown list.
Resource for Parts incl. VAT Select the number of the resource to be automatically applied for parts warranty claim lines using VAT posting groups from the dropdown list.
Resource for Labor incl. VAT Select the number of the resource to be automatically applied for labor warranty claim lines using VAT posting groups from the dropdown list.
Resource for Misc. incl. VAT Select the number of the resource to be automatically applied for miscellaneous costs warranty claim lines using VAT posting groups from the dropdown list.
Print Vendor Cr. Memo No. in Service Cr. Memo Activate the toggle switch to print the vendor credit memo numbers in service credit memos created from warranty claims.

You have successfully carried out the basic warranty setup.